Dawsonville, GA 30534
+1 470 436 9094
Authorized to work in the US for any employer.
Highly skilled and results-oriented Master Tech Field Engineer with over 20 years of progressive experience in IT infrastructure management and system support. Proven expertise in data center implementation, hardware and software upgrades, and troubleshooting across diverse technology environments. A strong background gained through a long tenure at Hewlett Packard Enterprise, now leveraging advanced technical skills and leadership in a key role at Unisys Corporation.
Extensive Experience Supporting Hewlett Packard Enterprise Infrastructure (October 2001 to July 2018)
Throughout my tenure at Hewlett Packard Enterprise (formerly Hewlett-Packard and Compaq Computer Corporation), I gained comprehensive experience in system support, including installations, repairs (break fix), software, hardware, and firmware upgrades, data sanitization, and relocation services on the following equipment:
· Hardware
o Servers: Alpha Servers, Blade Servers, Integrity Servers, Non-Stop Servers, ProLiant Servers, 9000 Servers
o Storage: HPE Alletra, 3PAR, HPE Primera, Nimble, Disk to disk, StoreOnce, VLS, EVA, MSL, EML, ESL, StoreEver, XP StorageWorks
o Networking: ProCurve, Brocade, 3COM, Aruba, Fabric Switches, B-Class, C-Class
o Systems: HPE Greenlake, Synergy, SAP Hana, Moonshot, Edgeline, EDW, Converged Systems, CS, HC, Simplivity, HPC
o Laptops: IBM, HP, Dell, Toshiba
o Desktops: HP, Dell, Compaq, Gateway
o Printers: HP, Lexmark, Xerox
· Software
o Windows (Server and Client)
o Linux (including distributions like Debian, Ubuntu, Fedora, Mint, CentOS)
o Virtualization platforms (Vmware, Hyper-V, KVM, VirtualBox)
o Web server software (Apache/Nginx)
o Database management tools (phpMyAdmin, MySQL)
o Network attached storage (OpenMediaVault, TrueNAS)
o System management tools (WebMin, Cockpit, PuTTY, WinSCP, FileZilla)
Unisys Corporation - Dawsonville, GA
March 2025 to Present
· Providing comprehensive field engineering services on Dell enterprise equipment, including installation, maintenance, break/fix, software and firmware upgrades, data sanitization, and relocation services.
· Pursuing new liquid cooling business opportunities and delivering the full lifecycle of services, including installation, maintenance, and troubleshooting for liquid cooling solutions.
Hemmersbach GmbH & Co. KG - Dawsonville, GA
December 2021 to March 2025
Unisys Corporation - Dawsonville, GA
July 2018 to December 2021
Hewlett Packard Enterprise - Alpharetta, GA
March 2012 to July 2018
Hewlett-Packard - Alpharetta, GA
November 2005 to March 2012
Hewlett-Packard - Alpharetta, GA
October 2001 to November 2005
GE Power Systems - Marietta, GA
March 2000 to October 2001
· Managed a call center environment supporting internal GE employees worldwide.
· Assisted employees with MS Office, Windows 95/NT, proprietary applications, connectivity, e-mail, web browsing, and any at work computer related problems.
· Promoted to Team Lead within 10 months.
Branch: United States Marine Corps
Service Country: United States
Rank: E4
Honorably Discharged
· Good Conduct Medal
· Certificate of Commendation
· Rifle Expert badge
· Pistol Sharpshooter badge
· COMPTIA A+ (COMP10646789 - May 2001 to Present)
· CompTIA Network+ (July 2001 to Present)
References Upon Request